Terms & Conditions

01 Acceptance of Terms

These Terms and Conditions form an agreement between you and AndroidBoxPK. The words “AndroidBoxPK”, “we”, “us” and “our” refer to the operator of androidboxpk.com. The words “customer”, “you” and “your” refer to the website visitor, purchaser or recipient of a product or service.

By accessing this website, submitting an order through the website or WhatsApp, making a payment, accepting a Cash on Delivery parcel or using a supplied digital service, you agree to be bound by these Terms.

If you do not agree with these Terms, you should not place an order or use our products and services.

02 Business Information

AndroidBoxPK is a technology retail business offering products such as Android TV boxes, smart projectors, gaming consoles, accessories and selected digital subscriptions.

03 Eligibility and Customer Accounts

You must be legally capable of entering into a purchase agreement. Customers under the legal age of majority should place orders only with the involvement and permission of a parent or legal guardian.

You are responsible for providing complete and accurate information, including your name, mobile number, delivery address and payment details.

Where you create a website account, you are responsible for protecting your password and restricting unauthorized access to your account. Notify us promptly if you believe your account has been accessed without permission.

04 Product Information and Availability

We make reasonable efforts to display accurate product names, descriptions, photographs, prices, specifications and availability. However, minor errors, typographical mistakes or differences may occasionally occur.

Product colours and packaging may appear different because of screen settings, lighting, manufacturing changes or supplier updates. Packaging may change without affecting the main function of the product.

Product specifications, software versions, interfaces, accessories and applications may differ between production batches. The specifications confirmed on your invoice, order confirmation or WhatsApp conversation will apply to your order.

References to resolutions such as 4K, 6K or 8K may describe supported decoding or output capability and do not necessarily mean that every application, television, cable or video source will operate at that resolution.

Product availability is not guaranteed until your order has been reviewed and confirmed by AndroidBoxPK.

05 Orders, Verification and Cancellation

Placing an order is a request to purchase and does not automatically mean that the order has been accepted. AndroidBoxPK may contact you by telephone or WhatsApp to verify the order, delivery address, selected model or payment method.

An order may be refused or cancelled where:

• The product is unavailable or incorrectly priced.
• The supplied contact or address information is incomplete.
• The customer does not respond to verification attempts.
• Fraudulent or unauthorized activity is suspected.
• The order cannot be delivered by the available courier.
• The order may violate applicable law or third-party rules.

Customers may request cancellation before dispatch. Once an order has been handed to the courier, cancellation may not be possible and delivery or return charges may apply where legally permitted.

06 Prices and Payment

Unless stated otherwise, prices are displayed in Pakistani Rupees. Product prices, promotional discounts, delivery charges and availability may change without prior notice.

The final price communicated in the confirmed order or invoice will apply. If a clear pricing or technical error is discovered, we may contact you to reconfirm the correct price or cancel the affected order.

Available payment methods may include:

• Cash on Delivery
• Bank transfer
• JazzCash
• Easypaisa
• Other methods displayed during checkout

For prepaid orders, dispatch or digital activation may begin only after the payment has been successfully received and verified.

Customers should send payments only to account details shared through AndroidBoxPK’s official website, official WhatsApp number or authorized support channels.

07 Shipping and Delivery

AndroidBoxPK delivers to eligible locations across Pakistan through third-party courier and logistics providers.

Delivery times displayed on the website are estimates and not guaranteed deadlines. Delays may occur because of courier operations, weather, public holidays, remote locations, security restrictions, incomplete addresses or circumstances outside our reasonable control.

The customer must provide a complete address and an active telephone number. The courier may return a parcel if the customer is unavailable, refuses delivery or cannot be contacted.

Delivery charges, where applicable, will be displayed during checkout or communicated before order confirmation.

Ownership and responsibility for the physical parcel transfer to the customer once the parcel has been delivered and accepted, subject to any applicable warranty and mandatory consumer rights.

08 Open Parcel Before Payment

AndroidBoxPK may provide an open-parcel or inspection option on eligible Cash on Delivery shipments.

Where inspection is permitted, the customer should check:

• Whether the correct product has been delivered.
• Whether the parcel appears physically damaged.
• Whether the advertised basic accessories are included.
• Whether there are obvious visible defects.

The courier may limit the inspection period and may not permit extended installation, account login, software downloading or prolonged testing before payment.

If the parcel is visibly damaged, contains the wrong item or appears incomplete, do not accept it without first contacting AndroidBoxPK support.

09 30-Day Hardware Replacement Warranty

Unless a different warranty is stated on the product page, invoice or order confirmation, eligible physical devices may include a 30-day replacement warranty for verified manufacturing or hardware faults.

The warranty period begins on the date the product is delivered. A warranty claim must be reported within the applicable warranty period.

Warranty claim requirements

A customer may be required to provide:

• Order number, invoice or proof of purchase.
• Clear photographs or a video showing the reported issue.
• An unboxing video in cases involving physical damage or missing items.
• The complete device, original accessories and available packaging.
• Any additional information reasonably required for troubleshooting.

AndroidBoxPK may first provide troubleshooting or setup assistance. If a genuine covered fault is verified, we may repair the product, replace it with the same model or provide an equivalent replacement, subject to availability and applicable law.

Warranty exclusions

The replacement warranty does not normally cover:

• Accidental damage, breakage, impact or liquid damage.
• Burning or damage caused by unstable voltage or an unsuitable adapter.
• Damage caused by overheating due to blocked ventilation.
• Unauthorized repair, opening, modification or tampering.
• Removed, damaged or altered serial numbers and warranty labels.
• Incorrect installation or use contrary to supplied instructions.
• Software issues caused by third-party applications, updates or resets.
• Internet, router, television, HDMI cable or network compatibility issues.
• Normal cosmetic wear, scratches or packaging damage after acceptance.
• Customer preference, change of mind or dissatisfaction unrelated to a fault.

Any return-delivery procedure and applicable courier charges will be communicated during claim approval before the item is sent to AndroidBoxPK.

10 Returns, Exchanges and Refunds

Returns and exchanges are subject to the nature of the product, its condition, the reason for return and any separate policy displayed on the relevant product page.

A return request should be submitted promptly through our official WhatsApp number or email. Do not send a product to our address without receiving return instructions and approval.

Non-faulty products may be accepted for return or exchange only where AndroidBoxPK has confirmed eligibility. The product may need to be unused, complete and in resalable condition with its original packaging and accessories.

Products that are damaged, incomplete, modified, heavily used or returned without authorization may be refused, except where applicable consumer law provides otherwise.

Where a refund is approved, it will ordinarily be processed through the original or another agreed payment method after the returned item has been received and inspected.

Courier charges, payment-processing charges and non-refundable third-party costs may be deducted where permitted by law and communicated to the customer.

11 Digital Subscriptions and Services

Digital subscriptions, profiles, activations and account-based services are delivered electronically. Delivery may take place through email, WhatsApp, account activation or another method communicated at the time of purchase.

The exact subscription duration, number of devices, profile type, access method, replacement period and usage restrictions will be stated on the product page or confirmed before payment.

Digital services may be supplied by independent third-party platforms. AndroidBoxPK does not control their application updates, content libraries, regional availability, device limits, outages, security checks or policy changes.

Customers must use every subscription in accordance with the applicable platform’s rules and the instructions provided by AndroidBoxPK.

Unless expressly permitted, customers must not:

• Change the supplied email address, password or recovery information.
• Add unauthorized users, profiles or payment methods.
• Resell, transfer or publicly share access credentials.
• Use VPNs, automation or other methods that trigger security restrictions.
• Use a subscription for unlawful or prohibited activity.

Access problems must be reported within the support or replacement period stated at purchase. Failure caused by the customer changing credentials, violating platform rules or sharing access without permission may not qualify for replacement or refund.

Because digital services may be activated or delivered immediately, cancellation or refund may not be available after successful activation, except where the service is defective, was not delivered as agreed or applicable law requires another remedy.

12 Customer Responsibilities and Lawful Use

Customers are responsible for ensuring that products and services are suitable for their intended use and compatible with their television, projector, monitor, internet connection, router, applications and other equipment.

Products purchased from AndroidBoxPK must be used lawfully. You must not use any device or service to access, distribute, reproduce or transmit content without the permission required by applicable law or the relevant content provider.

AndroidBoxPK does not encourage or authorize copyright infringement, unauthorized streaming, account misuse or any other unlawful activity.

13 Third-Party Applications and Services

Android devices may support third-party applications and services. Compatibility can change because of application updates, operating-system changes, regional restrictions, digital-rights-management requirements or decisions made by the application provider.

Unless expressly stated in writing, AndroidBoxPK does not guarantee that every third-party application will remain available or operate continuously on every device.

References to third-party brands, trademarks and applications are provided for identification or compatibility information only. AndroidBoxPK is not affiliated with or endorsed by those companies unless explicitly stated.

External links are provided for convenience. We are not responsible for the availability, content, security or privacy practices of external websites.

14 Intellectual Property

Unless otherwise stated, the AndroidBoxPK name, website layout, original written content, graphics, banners, videos and other website materials are owned by or licensed to AndroidBoxPK.

You may view and use the website for personal shopping purposes. You may not copy, reproduce, republish, sell, modify, scrape or commercially exploit our original website content without written permission.

Product names, logos and trademarks belonging to manufacturers, streaming platforms and other third parties remain the property of their respective owners.

15 Website Availability and Limitation of Liability

We aim to keep the website accurate, secure and available. However, we do not guarantee that the website will always be uninterrupted, error-free or free from temporary technical problems.

To the maximum extent permitted by law, AndroidBoxPK will not be liable for indirect, incidental or consequential loss resulting from:

• Internet or network interruption.
• Third-party application or platform changes.
• Loss of data, profiles, content or settings.
• Customer misuse, unauthorized modification or improper installation.
• Courier delays or circumstances outside our reasonable control.
• Business interruption or loss of expected profit.

Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by applicable law. Nothing in these Terms excludes liability for fraud, wilful misconduct or any other liability that cannot legally be excluded.

16 Privacy and Electronic Communications

We may collect and process information necessary to manage orders, payments, delivery, customer support, fraud prevention and website operation.

By placing an order, you agree that AndroidBoxPK may contact you through telephone, WhatsApp, SMS or email regarding order verification, delivery, payment, warranty and customer support.

Marketing communications will be handled in accordance with applicable requirements, and customers may request to stop receiving promotional messages.

Additional details about the collection and use of personal information should be provided in AndroidBoxPK’s separate Privacy Policy.

17 Governing Law and Dispute Resolution

These Terms will be interpreted in accordance with the applicable laws of Pakistan.

Customers are encouraged to contact AndroidBoxPK first so that complaints can be investigated and resolved through customer support.

If a dispute cannot be resolved informally, it may be referred to a court, consumer court or other forum having lawful jurisdiction. Where legally permitted, disputes relating to AndroidBoxPK’s operations will be subject to the jurisdiction of the competent forums in Karachi, Sindh.

18 Changes to These Terms

AndroidBoxPK may update these Terms to reflect changes in our products, services, business practices, courier arrangements, payment methods or legal obligations.

The updated version will be posted on this page with a revised effective date. Changes will apply from the date of publication unless a different date is stated.

Terms applicable at the time an order was confirmed will generally continue to govern that order, subject to mandatory legal requirements.