SHIPPING & DELIVERY POLICY
At Android Box PK, we aim to deliver your orders quickly, safely, and reliably all across Pakistan. This Shipping & Delivery Policy explains how your order is processed, shipped, and delivered.
By placing an order on our website, you agree to the terms below.
ORDER PROCESSING TIME
- Orders are usually processed within 24–48 hours after confirmation
- Orders placed on weekends or public holidays are processed on the next working day
- You will receive a confirmation message once your order is shipped
DELIVERY TIME
Estimated delivery time within Pakistan:
- Major cities: 2–4 working days
- Other cities / rural areas: 3–7 working days
Delivery times may vary depending on location, courier service, and unforeseen delays.
SHIPPING CHARGES
- Standard delivery charges apply on all orders
- Shipping cost will be shown at checkout
- Free delivery offers (if available) will be clearly mentioned on website promotions
ORDER TRACKING
Once your order is shipped:
- You will receive a tracking number via WhatsApp or SMS
- You can use this tracking number to check your delivery status with the courier service
DELIVERY PROCESS
- Orders are delivered to the shipping address provided at checkout
- Please ensure your address and contact number are correct
- Our courier partner may contact you before delivery
If the customer is unavailable at the time of delivery, re-delivery may be arranged depending on courier policy.
DELAYED OR FAILED DELIVERY
Delays may occur due to:
- Weather conditions
- Courier service delays
- Public holidays
- Incorrect address or contact details
If your order is delayed, please contact our support team for assistance.
CASH ON DELIVERY (COD)
- We offer Cash on Delivery in most areas of Pakistan
- Please ensure someone is available to receive and pay for the order
- Refusal of COD orders may result in future order restrictions
DAMAGED OR LOST PARCELS
- If your parcel arrives damaged, report it within 24 hours of delivery
- Provide photos/videos of the package for verification
- In case of lost parcels, we will coordinate with the courier service to resolve the issue
WRONG OR INCOMPLETE ADDRESS
- Customers are responsible for providing accurate shipping details
- We are not responsible for delays or losses due to incorrect address information
- Additional charges may apply for re-shipping
10. CONTACT US
For any shipping or delivery-related queries:
📱 WhatsApp: +92 370 2378466
🌐 Website: https://androidboxpk.com
📧 Email: [email protected]